Outsourcing is a business technique in which an organisation contracts a third party to perform work, manage operations, or offer services on its behalf. 

Outsourcing is a cost-cutting strategy used by companies to improve efficiency and profitability. In some ways, it is similar to the division of labour between enterprises. The business that is outsourcing is better off focusing on what it does best, while a third party handles the rest. Outsourcing has been a great success for Apple. The company focuses on developing new software and designs, while the majority of its components are outsourced to third parties.

In today's economy, you can outsource nearly any part of your business you want.

Before outsourcing your business, it is essential that you find exactly how the service delivery is structured. If you feel overwhelmed and stressed because there is too much workload on your plate, then you might consider to outsource your business. Our top priority for a successful delivery of service is having a good communication channel with the outsourced company. Ideally, over time we plan on building up a close working healthy relationship with the outsourced company. Like studying and understand your cultures which will be the foundation of your trust. With this close relationship, we can easily have frank discussion regarding the performance of the delivery, have safe spaces to openly discuss other things and if issues may arise, communicating would not be so hard.

Most people who wants to outsource their business find themselves stuck on the topic of choosing what they need to outsource first.

To answer the question, start by noting on what tasks that needs to be prioritized like for example:

Which tasks that are always on backlog? Are there tasks that are constantly pushed back like appointment needs to be set, making new graphics for social media or seeing that stack of papers that makes it even more overwhelming? If you find yourself procrastinating at the tasks that needs to be done, then it may be the time to pass the tasks to someone else and focus on what you’re good at.

Am I good at doing this task? Not everyone is good at everything unfortunately. Even if we think that we can get things done by ourselves, that is usually not the case because if we are not good at performing a task, more time will be consumed to get it done and usually it may not be the best output.

Can someone else do this task better? It may be hard to let go and let other people control the aspects of your business because you believe you can do it more efficiently and correctly. But when the right person and systems are put in place it can be a great game changer for your business.

Some of the easiest tasks to start outsourcing are the ones that are taking too much of your time. This includes most the administrative work, social media management, marketing etc.

If you’re new to outsourcing and don’t know where to start, begin by jotting down your tasks: daily, weekly and monthly. We also suggest to create an exercise on which tasks to segregate by priority and which tasks that you could do in your plate so this could vision a more organized system. If this is something you want to explore on People Behind People, you can contact us and let's have a chat.

It depends from any kind of tasks. But the price shouldn’t be the determinant in hiring freelancers because they are good at what they are doing and gives you satisfactory output.

The most common type of business process outsourcing are call centers. A business may outsource their customer service to a call center. But business process outsourcing isn’t limited to customer service. People Behind People outsources administrative tasks, social media management, lead generations, citations, video editing and other services. You may contact us and have a chat on what services you want for your business and remove wasted days on routine tasks and let us take care of it and have more time for yourself.